Project Management Experiences

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· Past – Managing Integrated Command & Control System (ICCS) for Markas Angkatan Bersama, MINDEF (2019 – 2021)

As the senior project manager, Sya plays the role of a Programme Manager and a Change Maker to drive the Team Leads and project team to deliver the ICCS project within time, scope, budget and quality agreed. Sya manages four project components with both local and international vendors, local IT network team, system development team, solutioning team, and governments agencies to address the project needs. As this is a high profile national security based project, she also ensures the confidentiality and security of client’s data and information by adhering to the company and client’s security policies. 

· Past – Setting Up the Project Portfolio Management Office for FGV Prodata Systems Sdn Bhd (2016 – 2019)

Transferred from FGV IT to initially set up a Project Management Office department, Sya established the Project Portfolio Management Office (PPMO) Division which consists of 4 departments ; Project Management Office (PMO), Project Governance & Support, Change Management, and Contract Management in 2016. As the Head of Division, Sya played the role of Project Portfolio and Program Management to manage a pool of resources and drive the departments in projects or initiatives as well as developing talent. She oversaw more than 40 projects internally (within FGV and Felda group) and externally (Government, GLCs, Telco and others) consists of SAP and non-SAP system implementation, integrated ERP plantation system implementation, managed services, and telecommunications with a total value of RM250 million. Sya also performed cross-functional process improvements, created initiatives and strategized project management roadmap for Prodata, other than conducted Project Management training for Project Managers and potential Project Coordinators under the SLIM Program.

· Past – Migration of S/4HANA Database Project for FGV Holdings Berhad (2018)

As the Head of Project Portfolio Management Office (PPMO) Division, Sya played the role of Project Director to oversee the resource planning, timeline, risk, issues and the overall implementation of the database migration project; ensuring that the cutover will be smooth without any impact on the next business day.

· Past – SAP Implementation for Lembaga Pembangunan Industri Pembinaan Malaysia (CIDB) (2016-2017)

As the Head of Project Portfolio Management Office (PPMO) Division, Sya played the role of Project Director to oversee the resource planning, timeline, risk, issues and the overall SAP application implementation which includes Financial Accounting and Controlling (FICO), Human Capital Management (HCM) and Material Management (MM) modules.

· Past – eCEOS Project Management Monitoring System for FGV Holdings Berhad (2015 – 2016) 

As the FGV IT Project Manager, Sya played the role of project facilitator to plan, procure the outsource service solution, customize, test, and deploy in FGV Holdings Berhad (IT department), other than setting up the IT policy in the Group IT Project Management Office (PMO) department.

· Past – ElaiesDB: Oil Palm Multi-Dimensional Genome Browser System for FGV R&D Sdn Bhd (2015 – 2016) 

As the FGV IT Project Manager, Sya played the role of project facilitator to plan, procure the outsource service solution, test, and deploy in FGV R&D Sdn Bhd.

· Past – ISO 2015:9001 Compliance Management System for FGV Holdings Berhad (2015 – 2016)

As the FGV IT Project Manager, Sya played the role of project facilitator to plan, procure the outsource service solution, customized, test, and deploy in FGV Holdings Berhad. 

· Past – Integrated Logistics & Distribution System (ILDS) for FGV Transport Service Sdn Bhd (2015 – 2016)

As the FGV IT Project Manager, Sya played the role of project facilitator to plan, procure the outsource service solution, test, and deploy in FGV Transport Service Sdn Bhd. 

· Past – Mutiara Plus Portal Project for Core Group Life Insurance system (CgLS) (2014 – 2015)

As the IT project manager, Sya played the role of project liaison to plan and integrate the core system with the front-end agency system. The project required the back end system to upload member details to the portal for the members to perform payment and alteration.

· Past – iOS EPS Straight-Through-Processing (STP) Mobile Application for Etiqa agencies and Maybank Bancaassurance (2014 – 2015)

As the IT project manager, Sya played the role of project liaison to plan and implement mobile application to Etiqa agencies and Maybank Bancaassurance. The iOS EPS STP is the first end-to-end straight through processing system to be launched in the insurance market.

· Past – Customer Needs Analysis (CNA) for Etiqa agencies and Maybank Bancaassurance (2014 – 2014)

As the IT project manager, Sya played the role of project liaison to implement and pilot the webmail solution for the whole of Etiqa agencies and Maybank Bancaassurance. CNA is an award winning mobile application in Ageas Hong Kong.

· Past – Data Migration Projects for Etiqa Insurance & Takaful (2013 – 2014)

As the IT project manager, Sya played the role of Project Manager to migrate more than a million single-premium insurance Takaful contracts (PentaTakaful) and insurance investment policies (Lifefit) into Core Individual Life Insurance System (CiLS) in 2014. She also reduced 250 post-production defects to 100 defects in the Core Individual Life Insurance System (CiLS). This exercise helps to stabilize the application in production environment.

· Past – New Statistical Reporting System (NSRS) for Bank Islam Malaysia Berhad (2012 – 2013)

As the IT project manager, Sya played the role of project liaison to plan, implement and comply the system with Bank Negara Malaysia’s requirement. 

· Past – Corporate Database System for Bank Negara Malaysia (2010 – 2011)

As the IT project manager, Sya helped to rescue a failing project for Bank Negara Malaysia. She took over control of an overrun application enhancement and developed a comprehensive project management plan to deliver the desired outcome within the original timeline and cost.

· Past – Managed Operation IT Services for Al-Rajhi Bank Malaysia (2009 – 2010)

As the IT project manager, Sya played the role of project facilitator to oversee the smooth transition of the IT services operation by coordinating activities and communications, reviewing current IT processes and SLA, identifying IT operations gap analysis and service requirements, and proposing service enhancements which contributed to the achievement of service cutover.

· Past – Bursa Commodity House System for Bursa Malaysia (2009 – 2009)

As the IT project manager, Sya played the role of project liaison to manage and collaborate with Koscom and Korea Stock Exchange in delivering, installing, testing the hardware and constructing the user manual for the Bursa Commodity House System.

· Past – Microsoft Navision projects for FORMIS.net Group and KOJADI (2009 – 2009)

As the IT project manager, Sya supervised two Microsoft Navision projects which involved software upgrade, data migration, and customized programming for Formis Group and KOJADI.

· Past – Networking and Relocation Projects for Permodalan Malaysia Berhad (2008 – 2008)

As the IT project manager, Sya played the role of project liaison to plan and implement several projects in PNB such as installation of wide area network for the Fund Distribution System, relocation of PNB branches and relocation and consolidation of servers and storages.

· Past – Pre-Sales Activities for Formis Computer Systems Sdn Bhd (FCS) (2008 – 2013)

As the banking consultant, Sya played the role of banking advisor to consult, coordinate, and assist the FCS team in tender proposals for various companies and bank institutions. 

· Past – Loan Management System Upgrade for Pembangunan Leasing Corporation (2008 – 2008)

As the system analyst for Bank Pembangunan Malaysia Berhad, Sya played the role of IT project team lead to upgrade, test, train and deploy the Loan Management System for Pembangunan Leasing Corporation.

· Past – Loan Management System for Bank Pembangunan Malaysia Berhad (2006 – 2008)

As the system analyst for Bank Pembangunan Malaysia Berhad, Sya played the role as project coordinator to gather the user requirement, test, and deploy the new Loan Management System for the bank and its subsidiaries. She customized and produced ad-hoc reports required by the users using Hyperion Solutions and TOAD application tool.  Sya also became the bank’s liaison with Bank Negara Malaysia and external auditors.

· Past – Complete Loan Accounting System (CLAS) for Small and Medium Enterprise Bank (2006 – 2007)

As the system analyst for Bank Pembangunan Malaysia Berhad, Sya played the role as project coordinator to assist the team leaders and consult the users in the Complete Loan Accounting System (CLAS) project implementation for SME Bank.

· Past – Lending System for Bank Industri & Teknologi Malaysia Bhd (1998 – 2006)

As the executive for the bank, Sya played the role as a programmer and system analyst to develop, test, train and deploy in-house Technical Services Database System and enhanced the in-house Loan Origination system using PL/SQL and Oracle Developer 2000 tools. She also provided technical support for three other third-party application part from managing projects, simultaneously. One of her successful achievement is she managed to reduce RM500K of software customization cost by integrating the new-implemented Loan Management system with the existing in-house application.